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1701 N. Collins Blvd.,
Suite 1200
Richardson, TX 75080
P (972) 250-2990
F (972) 735-9976
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Carbon Thompson Residential Management Resident Retention. One of the industry’s
most alarming, but overlooked, statistics is resident turnover percentage. National
Industry Average tracks that number at over sixty percent annually. Some resident turns, like job transfers or changes in family status, are beyond
management’s control. But a very high percentage of residents are lost through neglect or by not providing sufficient incentives to stay.
At Carbon Thompson Residential, we put a great
emphasis on resident retention. Proprietary
systems, including staff training programs, ensure that
we consistently beat the
industry’s retention statistics. It is, after all, less costly to keep a resident than to find a new one..
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